Staff Product Manager

Flock Freight is a FreightTech company that uses patented technology to move freight more efficiently, reliably, and sustainably. The company’s guaranteed terminal-free truckload service, FlockDirect, finds the best options to pool freight among billions of possible combinations, optimizing routes while finding and filling trucks’ empty spaces. Shipments stay safe in a single truck, driven by a single driver, all the way to their destination allowing shippers to only pay for the space they need and enabling carriers to earn more from every linear foot of capacity — all while slashing carbon emissions by up to 40% compared to traditional shipping methods.

Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders.

About the role

Flock Freight is looking for a passionate and ambitious Staff Product Manager to own our pricing and costing systems.  This role is responsible for optimizing our critical marketplace levers - setting prices for our customers and setting target costs for our carriers.  This Staff Product Manager will advise and work closely with senior leaders and C-suite leaders to drive optimal outcomes for the business.  The ideal candidate is adept at working with AI & ML models and building software products in collaboration with cross-functional teams (marketing, sales, operations, design, engineering, data science, etc).  The Flock Freight platform, algorithms, and web applications are used by thousands of internal and external users; you will be a key contributor to the product roadmap, proactively identifying new opportunities to improve our products.

This is a unique opportunity to grow your career with one of San Diego’s leading technology start-ups. Flock Freight is dedicated to eliminating inefficiencies at every level and is the only certified B corporation in the US freight industry.  Our Shared Truckload solution unlocks superior service at lower cost while reducing carbon emissions by up to 40% per shipment.

Role Expectations

• Market Knowledge – Stay up-to-date on industry trends and competitor offerings to inform product strategy and positioning. Ability to learn from and leverage technology and freight trends to enhance our product.
• Customer & User Obsession – Deeply understand the customers and users of their product and obsesses about improving the product capabilities and UX. Leverages user-feedback to inform strategic bets that result in meaningful impact to their business.
• Stakeholder Management - Drive alignment on priorities and roadmaps including setting clear expectations and documenting/tracking feedback.  Communicate clearly and maintain composure in high urgency or high stress situations.  
• Cross-Functional Collaboration – Collaborate effectively and build trust with peers and senior leaders across engineering, design, marketing, operations, and customer teams to ensure successful launches and to improve/evolve product functionality over time.
• Outcomes Focused  – Set and track OKRs tied to outcomes to measure the success of product initiatives. Focus on meaningful and measurable changes in user behavior that drive business value. Regularly communicate OKR and KPI performance to product leadership and stakeholders through written and verbal updates or presentations.
• Analytical Depth - Leverage data to set priorities, communicate results, and discover insights.  Comfort with and ability to run complex and deep analysis. 
• Problem Discovery & Distillation – Identify and deeply understand problems through research (interviews, surveys, observation, etc.) and analytics.  Thrive in an ambiguous problem space and create structure and clarity to effectively scope the opportunity.
• Solution Discovery & Iteration – Work with design, engineering, and stakeholders to ideate, prototype, test, and validate potential solutions. Drive alignment toward the best solution(s) that are high value to users and viable for the business.
• Roadmap Management – Prioritize product initiatives relative to their impact and effort (ROI). Balance investments between near-term business needs and long-term product vision and strategy.
• Product Documentation – Develop project plans with detailed requirements, user stories, and prototypes to enable planning with engineering teams.
• Rapid Execution – Rapidly ship, test, and iterate on solutions that maximize impact with minimal complexity. Use an iterative and phased approach to validate learnings and de-risk initiatives while maintaining high velocity.

Requirements

• 6+ years in product management, with 2+ years owning ML/data products or complex systems
• Direct experience building pricing, quoting, forecasting, or yield management systems
• Proven success working with cross-functional ML and software engineering teams
• Exceptional communication skills, with the ability to articulate complex concepts to diverse audiences
• Experience influencing VP and/or C-level stakeholders and navigating executive alignment
• Familiarity with pricing/quoting systems, cost modeling, bid/offer dynamics, spot vs contract pricing, and demand elasticity
• Ability to plan, coordinate, and execute product roadmap in a fast-paced and dynamic environment (e.g. start-up experience)
• Experience working in high-growth or ambiguity-heavy environments

Bonus Requirements

• Experience in freight, logistics, supply chain, or marketplaces with pricing complexity
• Experience working with UX research and design to build customer or internal user-facing experiences.
• Expertise in the economics of marketplace pricing and margin optimization
• Degree or Background in data science, economics, math, computer science or related (not required but helpful)

Flock Freight is proud to hire, promote, and retain talent from a diverse candidate pool. We value the skills of people from various backgrounds, realizing each individual’s unique perspective makes our team better. Committed to creating an environment that’s fair and inclusive, we fill open positions based on qualifications, merit, and business need.

The expected range for this position is $185,000 - $232,000 per year. This range reflects typical earning potential in this role. When determining an offer, we take into account a variety of factors that are important in making compensation decisions including, but not limited, to: skill sets; experience and tenure; education and certifications; and other business and organizational needs. The disclosed range estimate is based on market data. Salary bands may, in some circumstances, be adjusted to a different geographic area depending on the candidate's position and location. In addition to salary, full-time employees are also eligible for an equity package and our competitive benefits that support you and your family as part of your total rewards package at Flock Freight. Our policy is that we target candidates local to one of Flock Freight’s headquarters locations (San Diego and Chicago).