DescriptionUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Product Associate in Real Time Payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Manage the development, implementation, and coordination of real-time payments product initiatives, programs, and strategic roadmaps
- Develop strong partnerships with cross functional teams and stakeholders across the organization and the globe including product, technology, operations, legal, risk, compliance and audit
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management or a relevant domain area
- College degree
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- A self-starter that can work independently and deliver results
- Proven ability to build strong, cohesive partnerships with internal and external stakeholders, working effectively in a matrix organization
- Strategic thinking and problem solving abilities
Preferred qualifications, capabilities, and skills
- Faster Payments exposure
- Advanced Excel and PowerPoint skills