Product Manager

Who We Are

Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business, and partner-banking services. Our experienced team and open-API, cloud-based core technology deliver a boutique banking experience for clients with integrated personal and business needs. Our highly configurable and scalable tech stack also supports partner banking, enabling companies to embed financial services directly into their customer experiences.

Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., and the creator of CD Valet, a digital marketplace for Certificates of Deposit.

Position Summary

As a Product Manager at Seattle Bank, you will play a hands-on role in shaping and delivering the products that power our partner-banking, consumer, and commercial experiences. You will manage products built across multiple third-party developers, technology vendors, and internal teams - balancing day-to-day operational support with long-term strategic planning.

You will guide products from concept through launch and ongoing iteration, using data and user insights to inform product decisions and solution design. This role requires strong product delivery fundamentals, the ability to maintain clear documentation, and the judgment to recommend when to use highly manual solutions versus scalable, API-first approaches.

You will also help build and mature our product and project management practices, defining how Seattle Bank delivers modern digital and embedded-banking solutions.

Essential Duties

Product Delivery & Execution

· Lead end-to-end product delivery across internal teams and multiple third-party developers, vendors, and integration partners. 

· Manage day-to-day product operations, including triage, prioritization, troubleshooting, and responding to inbound questions or requests. 

· Oversee product release coordination, ensuring clear communication of timelines, dependencies, and responsibilities.

Product Strategy & Road Mapping

· Contribute to product strategy and maintain clear roadmaps informed by user needs, operational realities, and long-term scalability - using data where appropriate to evaluate product opportunities and solution trade-offs. 

· Evaluate and recommend when to use manual, interim, or technology-driven solutions based on business impact, operational efficiency, and supporting data.

User & Market Insights

· Apply user-centered design practices and collaborate on UX workflows using tools like Figma. 

· Incorporate quantitative and qualitative signals to refine features, improve usability, and guide product decision-making. 

· Stay current on industry trends, partner-banking models, and regulatory requirements that influence product direction.

Technical & Documentation Excellence

· Produce clear, structured product and technical documentation to support solution design, development, testing, and roadmap planning. 

· Translate business needs into functional requirements, workflows, and integration specifications for engineering and vendor partners. 

· Provide structure and clarity to issue identification, root cause analysis, and ongoing operational support.

Cross-Functional Leadership

· Collaborate closely with engineering, operations, credit, compliance, risk, marketing, and partner teams to deliver high-quality, compliant products. 

· Help build scalable product and project management processes as the organization grows. 

· Support go-to-market planning through coordination, documentation, and stakeholder communication.

· 5+ years of product management experience in fintech, financial services, SaaS, or other regulated technology environments. 

· Strong product delivery skills, with the ability to define problems, prioritize effectively, and drive execution across internal teams and external vendors. 

· Experience managing day-to-day product operations (triage, issue evaluation, requests) alongside roadmap responsibilities. 

· Ability to interpret data and user insights to inform product decisions and evaluate solution trade-offs. 

· Comfortable working with API-first products, technical integrations, and platforms supported by multiple third-party partners. 

· Proficiency with UX/design tools (e.g., Figma) and the ability to collaborate on customer workflows and prototypes. 

· Strong documentation, requirements writing, and communication skills for both technical and non-technical audiences. 

· Experience contributing to or building product/project management processes in a growing organization. 

· Works well in ambiguity with a strong ownership mindset and collaborative approach.

Preferred Qualifications

· Experience with embedded finance, partner banking, digital lending, or banking-as-a-service platforms. 

· Familiarity with digital banking systems, core platforms, and fintech integration patterns. 

· Background in project management or vendor delivery oversight.

Seattle Bank Benefits

We are committed to delivering our promise of peace of mind to our clients and fostering a collaborative, inclusive and supportive workplace for our team members. Our comprehensive benefits program for eligible employees includes:  

• Medical/Vision, and Dental insurance  
• Life Insurance, Long Term Disability, Voluntary Life  
• 401K with Bank contribution, Stock Award, and Incentive Opportunity   
• Paid Time Off: 
• Vacation – 3 Weeks 
• Sick Time – 1 hour per 40 hours worked 
• Holidays – 10 days 
• Transportation and fitness benefits 
• And fun, extra benefits such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.